FAQ

Frequently Asked Questions

Are your products authentic?

Yes, 100%. Every item we sell is genuine Takara Tomy, sourced directly in Japan. We never sell Hasbro versions, counterfeits, or "mid-fakes." Our eBay account (ninjapon) has 3,800+ positive reviews with a 99.6% rating.

Where do you ship from?

All orders ship from Tokyo, Japan via EMS (Express Mail Service) or Japan Post Airmail.

How long does shipping take?

EMS Express: 4-8 business days to most countries. Standard Airmail: 7-21 business days. Orders over $150 qualify for free EMS shipping.

Do I have to pay customs duties?

Import duties and taxes may apply depending on your country. These are the buyer responsibility. Most US orders under $800 are duty-free. Beyblades are classified under HS code 9503 (toys) which has 0% duty in many countries.

What condition are the items in?

Each listing clearly states the condition: New/Sealed, New/Open Box, or Used. We photograph all items and describe any imperfections. Sealed items are stored in climate-controlled conditions.

Can you find a specific Beyblade for me?

Yes! We have access to Japanese auction sites, specialty shops, and collector networks. Contact us with what you are looking for and we will do our best to source it.

Do you offer bulk/wholesale pricing?

Yes, for orders of 10+ items. Contact us at support@tokyospinvault.com for wholesale inquiries.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and Shop Pay.